Shipping Policy

Thank you for choosing Trucottons as your preferred destination for premium streetwear in India! We strive to provide the best shopping experience, including reliable and efficient shipping services. Please take a moment to review our shipping policy tailored specifically for deliveries within India:

  1. Processing Time:

    • Orders are typically processed and shipped within 1-3 business days after payment confirmation.
    • During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience and understanding.

  2. Shipping Methods:

    • We offer a variety of shipping methods to cater to your preferences, including standard and expedited options.
    • Shipping rates and delivery times will vary depending on your selected shipping method and your location within India.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight of your order and your chosen shipping method.
    • We may offer free shipping promotions for orders meeting certain criteria, which will be communicated on our website.

  4. Delivery Addresses:

    • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery delays or issues.
    • Trucottons will not be held responsible for orders shipped to incorrect addresses provided by the customer.

  5. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
    • You can track the status of your shipment using the provided tracking number through our website or the carrier's website.

  6. Delivery Times:

    • Delivery times will vary depending on your location within India and the selected shipping method.
    • Estimated delivery times will be provided during checkout for your convenience.

  7. Delivery Issues:

    • In the rare event of any delivery issues such as lost or damaged packages, please contact our customer service team immediately.
    • We will work diligently with the carrier to resolve the issue and ensure you receive your order as soon as possible.

  8. Holiday Shipping:

    • During peak holiday seasons, shipping carriers may experience delays beyond our control. We recommend placing your orders well in advance to ensure timely delivery, especially during festive periods.

  9. Contact Us:

    • If you have any questions or concerns regarding our shipping policy or your order's status, please feel free to reach out to our dedicated customer service team. We are here to assist you throughout your shopping journey.

Thank you for supporting Trucottons. We look forward to providing exceptional streetwear products and services for all your fashion needs in India!